Cisco Unity Express 8.6.9 mailbox create error message

When I was creating a voice mailbox thru Cisco Unity Express(CUE) 8.6.9 GUI mode, I got below "Mailbox create error"

Errors reported while adding –
Mailbox create error: There is no active mailbox license.

 

cue-voicemailbox-create-error-1

 

1. Check a status CUE license

– Login CUE module session
– Execute "show license" on the CLI
– License type is "Evaluation" and active status, but EULA not accepted.

  

cue-voicemailbox-create-error-2

 

 

2. Activate voicemail mailbox

– Apply command on CLI :

CUE# license active voicemail mailboxes 50

 – Then, "y"

  

cue-voicemailbox-create-error-3

 

 

 3. "Show license" again

  

cue-voicemailbox-create-error-4

 


 4. Also check how many ports are allocated to voicemail application

 

cue-voicemailbox-create-error-5

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