This article will contain Cisco Unity Express Basic Setup and Troubleshooting tips.
Notes;
Cisco 2921, IOS version 15.3(2)T4
Cisco Unified Call Manager Express : Version 9.5
Cisco Unity Express : 8.6.9
SRE-300-K9
1. Initial setup dialogue
Cisco Unity Express Basic Setup – Initial dialogue
2. How to upgrade/Install CUE
3. Create Admin users
CUE-SRE-300-K9# username cyoon create
CUE-SRE-300-K9# username cyoon password xxxxxx
CUE-SRE-300-K9# username cyoon group Administrators
4. GUI access
Open browser and type "http://xx.xx.xx.xx/admin/
5. Enable MWI
6. Activate Evaluation License
CUE-SRE-300-K9# show license status application
voicemail disabled, no activated mailbox license available
ivr disabled, no activated ivr session license available
CUE-SRE-300-K9# show software directory download
KBytes Directory
0 /dwnld/pkgdata
Directory listings
Directory: /dwnld/pkgdata
total 0
drwxrwxr-x 2 root root 48 Jun 19 2014 .
drwxrwxr-x 4 root root 200 Jun 19 2014 ..
CUE-SRE-300-K9# show license feature
Feature name Enforcement Evaluation Clear Allowed Enabled
VMIVR-VM-MBX yes yes yes no
VMIVR-PORT yes yes yes yes
VMIVR-IVR-SESS yes yes yes no
TCV-USER yes yes yes no
CUE-SRE-300-K9# sh license
Index 0 Feature: VMIVR-VM-MBX
Period left: 8 weeks 4 days
License Type: Evaluation
License State: Active, Not in Use, EULA not accepted
License Count: 600 / 0
License Priority: None
Index 1 Feature: VMIVR-PORT
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
Enable 10 evaluation mailbox out of 600.
CUE-SRE-300-K9# license activate voicemail mailboxes 10
Evaluation licenses are being activated in the device for the following feature(s):
Feature Name: VMIVR-VM-MBX
PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR
LICENSE KEY PROVIDED FOR ANY CISCO PRODUCT FEATURE OR USING SUCH
PRODUCT FEATURE CONSTITUTES YOUR FULL ACCEPTANCE OF THE FOLLOWING
TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO BE BOUND
BOUND BY ALL THE TERMS SET FORTH HEREIN.
You hereby acknowledge and agree that the product feature license
is terminable and that the product feature enabled by such license
may be shut down or terminated by Cisco after expiration of the
applicable term of the license (e.g., 30-day trial period). Cisco
reserves the right to terminate or shut down any such product feature
electronically or by any other means available. While alerts or such
messages may be provided, it is your sole responsibility to monitor
your terminable usage of any product feature enabled by the license
and to ensure that your systems and networks are prepared for the shut
down of the product feature. You acknowledge and agree that Cisco will
not have any liability whatsoever for any damages, including, but not
limited to, direct, indirect, special, or consequential damages related
to any product feature being shutdown or terminated. By clicking the
"accept" button or typing "yes" you are indicating you have read and
agree to be bound by all the terms provided herein.
ACCEPT? [y/n]?y
License activation count saved for use at next reload
CUE-SRE-300-K9# wr
CUE-SRE-300-K9# reload
Reloading the system will terminate all end user sessions.
Doing a reload will cause any unsaved configuration data to be lost.
Are you sure you want to reload? [confirm]
CUE-SRE-300-K9#
MONITOR SHUTDOWN…
Verifying
CUE-SRE-300-K9# show license
Index 0 Feature: VMIVR-VM-MBX
Period left: 8 weeks 3 days
License Type: Evaluation
License State: Active, In Use
License Count: 600 /10
License Priority: Low
Index 1 Feature: VMIVR-PORT
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
7. Troubleshooting
7-1. Useful commands
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